Sunprint
Start here
First, find your contract date. If you signed within the last five business days, cancel in writing now; everything else can wait a day. If it's later than that, gather the contract, the disclosure form if you got one, any savings estimate, ads, texts and emails, and photos of the work. Then pick the route below that matches what happened. You can use more than one.
Which route fits your situation
Cancel
Texas gives you five business days to cancel a home solar sale or lease, weekends and holidays not counted. Do it in writing and keep proof.
Cancel step by step →Complain to TDLR
Under the 2025 solar-seller law, a seller may not make a false, misleading or deceptive statement, or claim a tie to your utility or the government. TDLR can fine the seller and, after a hearing, order the contract cancelled and your money refunded.
TDLR complaints →DTPA demand letter
The Deceptive Trade Practices Act lets you recover economic damages, and up to three times that if the seller acted knowingly. You must send a written demand at least 60 days before you sue.
See the deadlines →Justice court
Justice courts hear civil cases up to $20,000. A DTPA win also comes with court costs and reasonable attorney's fees.
See the deadlines →Attorney General
The Attorney General's general complaint form covers misleading sales, predatory tactics and not getting what you paid for. Complaints are public, and the office can't act as your lawyer.
File with the AG →Protect yourself
Liens from unpaid subcontractors, warranties and refunds work differently when the company closes.
If the company closed →What sellers say, and what's true
| What you were told | What's true | The rule |
|---|---|---|
| "You'll get the 30% federal tax credit." | The federal credit is gone for home systems finished after December 31, 2025, the IRS says. Texas rules also bar a seller from saying you'll qualify for a tax incentive without telling you to get independent tax advice. | Occupations Code 1806.201(1); 16 TAC 71.52 |
| "We're with your utility" or "a government program." | Claiming or implying a link to a utility or a government agency is banned outright. | Occupations Code 1806.201(2) |
| "Your electric bill will be zero." | Texas's utility commission says buyback rates for power you send to the grid are usually lower than the retail price you pay, and some plans and utilities pay little or nothing. A seller who promised a result the system can't deliver may have made a misleading statement. | Occupations Code 1806.201(1); B&C Code 17.46(b)(5) |
| No disclosure form, or one you never saw. | Sellers must give TDLR's disclosure statement before you sign. TDLR said it wouldn't enforce the disclosure and brochure rules until November 1, 2026, so for earlier sales the other rules carry more weight. | Occupations Code 1806.201(3); 16 TAC 71.41 |
| Installed by a crew with no electrical contractor. | Only an electrical contractor may install a home solar system sold under the new law. | Occupations Code 1806.201(5) |
Write down who said what, and when, while you remember it. A seller's statements can count even if they aren't in the contract: the law covers oral and written statements.
Paid too much? Check the price per watt
Divide the total price, before any incentive, by the system size in watts (a 10 kW system is 10,000 watts). Here's what Texans and Americans actually paid:
Austin Energy: its 2025 residential average without batteries. CPS Energy: its territory's 2023 average. Berkeley Lab: 2024 installed prices for home systems, from its 2025 data update. Batteries add to the price.
Berkeley Lab's median for loan-financed systems ran $1.20 a watt above its cash median. If your price is well above these, check the loan for a dealer fee and the savings pitch for a credit you won't get. Our guide to paying for solar explains dealer fees and lease escalators, and our cost guide has prices by home size and city.
The deadlines
Keep every page, text, email and flyer the seller gave you.
After that, cancelling depends on the contract or a TDLR order.
File as soon as you can; TDLR's refund order needs a hearing.
Say what went wrong and the dollar amount you want.
Counted from the deceptive act, or from when you discovered it.
The DTPA demand letter has to describe your specific complaint and the amount of economic damages and expenses, including any attorney's fees, you're claiming. During those 60 days the seller can ask to inspect the system. A consumer who wins is awarded court costs and reasonable attorney's fees, which matters if you hire a lawyer.
If you financed it
If the seller arranged your loan, look in the loan papers for the FTC's Holder Rule notice: "Any holder of this consumer credit contract is subject to all claims and defenses which the debtor could assert against the seller", with recovery capped at what you've paid. When it's there, claims you have against the solar company can be raised against the lender too. If you paid a deposit by credit card, federal law lets you raise the dispute with the card issuer once you've tried to settle it with the company, for charges over $50 made in your state or within 100 miles of home. Talk to a lawyer before you stop paying a loan.
Your estimate in three steps
- Enter your billYour ZIP code, your utility and last month's bill.
- See your estimateA yearly savings range based on your utility's rates and the sun where you live.
- Choose what's nextAsk for a quote call if you want real pricing, or just keep the number.
See what solar could save you
It takes about a minute. You don't need a site visit, a commitment or a sales call to see your number.
Common questions
How do I file a complaint against a solar company in Texas?
Two places. TDLR regulates home solar sellers and takes complaints about false or misleading statements, missing disclosures and other violations of Occupations Code chapter 1806. The Texas Attorney General's general consumer complaint form covers misleading sales and not getting what you paid for; those complaints are public.
Can I sue my solar company in Texas?
Yes. Under the Deceptive Trade Practices Act you can sue for economic damages, and up to three times that if the company acted knowingly, after sending a written demand at least 60 days before filing. You have two years from the deceptive act or from when you discovered it. Claims up to $20,000 can go to justice court.
My solar company lied about the tax credit. What can I do?
The federal residential solar credit ended for systems finished after December 31, 2025. Texas rules bar sellers from saying you'll qualify for a tax incentive without advising independent tax advice, and false or misleading statements are prohibited under Occupations Code 1806.201. Report it to TDLR, and if you lost money, consider a DTPA demand letter.
Can TDLR get my money back?
After notice and a hearing, TDLR can order a solar sale or lease agreement cancelled and a refund of up to the amounts you paid. You can still sue for other damages.
Is it illegal to overcharge for solar in Texas?
A high price on its own usually isn't. The law targets false or misleading statements, missing disclosures, broken warranties and unconscionable conduct, meaning taking advantage of a buyer's lack of knowledge or capacity to a grossly unfair degree.
How long do I have to cancel a solar contract in Texas?
Five business days after signing, not counting weekends and legal holidays, under Occupations Code 1806.156.
Related guides
- How to cancel a solar contract in Texas
- How to check a solar company in Texas
- If your Texas solar company went out of business
- Paying for solar in Texas
- Free solar panels in Texas: what's real
- How much solar panels cost in Texas
This page explains Texas law in general terms; it isn't legal advice. For a claim worth real money, talk to a consumer lawyer. Sources: Texas Occupations Code chapter 1806 · Texas Register, June 26, 2026: adopted 16 TAC chapter 71 · TDLR update, August 21, 2026 · TDLR complaints · Texas Business and Commerce Code chapter 17 (DTPA) · Texas Government Code chapter 27 (justice courts) · Texas Attorney General: file a consumer complaint · IRS FAQs on the 2025 credit changes · PUCT: thinking about solar panels for your home? · 16 CFR 433.2 (FTC Holder Rule) · 15 U.S.C. 1666i · Austin Energy: solar programs presentation (October 20, 2025) · CPS Energy: residential solar · Berkeley Lab: U.S. Distributed Solar and Storage, 2025 data update (PDF). Reviewed October 2026.
Next guideHow to cancel a solar contract in Texas →